Ground floor, Ilam Health Building, 110 Memorial Avenue, Burnside, Christchurch : Ph 03 351 6198 :

Our Practice

Our Practice,

Terms of Trade

It is important that you can access our Terms of Trade. These simply outline how we enter into professional agreement with you for service and payment of such.

Our terms of trade include:

  • Ways to pay for services
  • When you should pay
  • What happens if you don't pay

Our Practice,

Complaints Process

We aim to provide a high quality, professional service for all patients at all times. Unfortunately, there may be occasions when you may feel dissatisfied with our service.
We would like to know if you have a complaint.

Unhappy or concerned with our service?

  • Talk with us in the first instance
  • You can email our complaints officer
  • There are other external options as well